Booking Conditions

1. Please provide all the required information in the application form in booking system at the time of booking.

2. At the time of booking, valid travel documents (passport) are required, the traveller’s passport should be valid for at least six months after the departure date.

3. The remaining balance must be paid 15 days prior the departure date. If the balance is not received in full on time, we reserve the rights to cancel the booking and retain all deposits paid. The deposits cannot be transferred to others, and it’s not transferable to another departure date.

4. We reserve the rights to accept or reject any booking requests at our sole discretion.

5. For solo traveller or group with odd numbers, single supplement surcharge applies, please refer to the price list.

Tour Price Includes

1. Hotel accommodation: All rooms are equipped with private bathroom, adult price is based on two adults sharing one room. Child price is based on sharing one room with two adults and no extra bed.

2. Transportation: Luxury air-conditioned coach bus (Plus other transportation listed in the itinerary).

3. Meals: Meal arrangement as described in itinerary. Please refer to “Tour price explains” in each tour itinerary; Circle tours includes breakfast only)

4. Activities: Activity arrangement as described in itinerary. (Please refer to “Tour price explains” to check if entry tickets are included in the tour; Circle tours does not include entry tickets)

5. Tour Manager: Professional English speaking Tour Manager’s service.

Tour Price Excludes

1. Single Traveller Supplement (Please refer to “Upgrade Options” under the tour description for price).

2. Travel insurance fee, passport and visa fees.

3. All optional experience or activities that are not included in the itinerary.

4. Gratuities for local tour guide, driver and tour manager.

5. Additional charges charged to the hotel bill such as mini bar, telephone calls, laundry services etc.

6. Any extra costs incurred due to an event of force majeure or circumstances beyond our control, such as workforce strike, traffic delays.

7. Any cost that is not listing in “Tour price includes”.

Cancel & Refunds

Cancelling booking under all circumstances, we will impose cancellation charges as follows:

1. 30 days or more before departure: Booking can be cancelled without cancellation charges, you can get a full refund of the deposit.

2. 16 - 29 days before departure: Departure date can be changed, but the deposit will be forfeited.

3. 8 - 15 days before departure: 50% of the total tour price.

4. 0 - 7 days before departure: 100% of the total tour price.

Responsibilities

1. We organise services from our suppliers including airline, hotels, transport operators, or other travel service companies to provide services for tours operate by us. We do not own or operate any entity, and we have no liability to you and we are not responsible for property loss, injury, death and/or additional costs arise due to natural and man-made disaster, machinery broke down, traffic delay, fire accidents, workforce strike, war, political instability, and change of laws / regulations etc.

2. In relation to the services performed by sightseeing transportation and hotel providers, such as airlines, rail, coach & ship cruise companies etc, each of them has its own policies for passenger safety and lost baggage etc. In the event of lost baggage, injury, death and property loss, the service provider’s own terms and conditions applies. We have no liability to you and we shall not be responsible in the absence of our own negligence.

3. Under unpredictable event such as adverse weather, workforce strike, typhoon, loss of travel documents, flight delay or cancelled, political coup, force majeure or circumstances beyond our control, we reserve the rights to make necessary amendments to the itinerary, accommodation, transportation or cancelling some activities. We are not responsible and will not pay compensation and there will be no refund. Tour members agree to accept the our decision and tour members will be responsible for extra costs incurred.

4. Tour members must always comply with the the local laws and regulations of the countries to visit. Committing any illegal act such as carrying prohibited and uncustomed goods, may result in refusal of entry. Should this happen, we are under no obligation to you and cannot be held responsible for any consequences. There will be no refund of the tour price, and unused services etc. You will be held responsible to pay for additional cost arise, such as transportation and accommodation.

5. We (including the coach drivers, tour managers, tour guides etc) shall not be held responsible for any incidents of theft, loss of money, personal belongings and travel documents at any time and at any location during the tour. Tour members should look after their money and possessions. Please always carry valuable belongings & travel documents with you.